For customer service please contact us via the eBay messaging system 'My Messages' so we can ensure your query is tracked effectively and dealt with efficiently. Our working day is between 10.00am and 6.00pm.
We respond to all queries within 24 hours.
If you have not received a response within this timeframe, we will unfortunately not have received your message and would respectfully request you to send it again.
Call us Monday to Friday 10am - 6pm, we have a UK based sales team available Monday to Friday 10am - 6pm to answer any questions you may have. No automated calls, real people with the intention of giving you the best service possible.
Our sales manager (Rich Manson) can be contacted directly on 07832707223 if your query is urgent. Please remember, we're only a small office so if we miss your call just leave a message and we'll get back to you.
Our address is:
Shop Save UK
2 Sandy Acres Close
If you want to return an item or send anything to us via post, please let us know beforehand and include your details inside the package. We receive a high volume of post every day and if we don't have your details and aren't expecting an item it can take longer for us to get back to you.