Delivery & Returns
Your delivery guarantee
Here at Shop Save UK, we understand that once you've placed an order you don't want to wait days/weeks/months for your order to arrive. That's why we offer next day delivery if you order from us before 1pm, we guarantee your item will be sent out for insured recorded next day delivery.
We offer you new, refurbished and used products at unbeatable prices and with the backing of our To avoid confusion this means that any item ordered before 1pm Monday to Thursday should be received the next working day. Unfortunately, this does not include Saturday, as with most courier companies, Saturdays are not classed as a business day.
Please also note that whilst we can guarantee we will post your item in good time, we cannot guarantee that the postman will deliver it faultlessly. Unfortunately there are occasions where the postal service, as brilliant as it is 99% of the time, make small mistakes and this leads to deliveries being delayed.
All we can do is apologise for this and provide you with all the tracking details for your item whilst we help you track it down and get it delivered as soon as possible.
We do not offer partial refunds for postage as this is outside of our control. We also do not provide tracking references unless there is an issue with delivery as it is simply too time consuming to contact our many customers every day to provide details that are not important until an issue arises.
Your no risk return guarantee: If you want to return any gadget you purchase from us within 28 days of purchase, we will be happy to refund you in full (minus the initial p&p to have the item sent out initially) providing the handset is returned in the condition it was provided.
We understand that circumstances change, much like people's minds. We also know that our customers understand that whilst we fully test all items, there may be a very odd occasion where something gets missed that could not be spotted until the gadget has been used consistently. For these reasons we give our customers complete peace of mind, allowing them to return their gadget for a replacement or refund in the event they are not happy with any aspect of the device.